Find answers to common questions below
We offer a 30-day return policy on all items. Products must be in original condition with tags attached.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.
Absolutely. You can upload directly from your phone, or we can assist you in-store.
We provide standard prints, enlargements, framed prints, mini photo prints, poster prints, and high‑quality professional prints.
You can upload your photos through our online ordering system, email them to us.
We accept JPEG, PNG, TIFF, and most common digital photo formats. If you’re unsure, send the file and we’ll check it for you.
For best results, use high‑resolution images. A minimum of 300 DPI is recommended for sharp prints, especially for larger sizes.
Yes — we offer colour correction, cropping, retouching, red‑eye removal, and restoration for old or damaged photos.
Standard prints are usually ready the same day. Larger formats, frame prints, and specialty items may take 1–3 days depending on volume.
Yes — we offer local and nationwide delivery. You can also choose in‑store pickup.
We had such a wonderful maternity photoshoot experience! Ben was so friendly and made us feel really comfortable the whole time. He guided us through every pose, which really helped us relax and enjoy the moment. Everything felt natural and special, for us. The outcome turned out absolutely beautiful something we will cherish forever. Highly recommend BGM media photography to anyone looking to capture precious time!
I ordered a photo print of my wedding photo and I'm blown away by the quality. The colors are vibrant, the detail is incredible, and the frame material feels premium. It arrived perfectly packaged and now has pride of place in our living room. Highly recommend!
This product exceeded my expectations. The quality is outstanding and it arrived quickly. Highly recommend to anyone looking for a reliable option.
